Customer service center database management

摘要

Systems and methods provide customer service center database management. A management component may identify an application accessible at a location based on a user profile and hardware component requirements for the application. The component may promote upgrading hardware components if the location's hardware components do not meet the requirements. The component may identify a user profile for a location and a communication route for the user profile. The management component may promote a change in a communication route to the location for the user profile if the route to the location does not correspond to the route for the user profile. The component may identify a first location's user profile that is similar to a second location's user profile. The component promotes modification of the first user profile to match the second user profile and of a route for the second user profile to a route for the first user profile.