发明名称 |
Interactive display response system |
摘要 |
An interactive display response (IDR) system. The IDR system comprises an interactive display server (IDS) for communicating display requests from a call center to a plurality of mobile devices that established a connection with the call center; an interactive display agent (IDA) installed on each of the plurality of mobile devices for at least displaying the display requests received from the IDS and communicating user's selections to the call center responsive to the display requests; and an IDR interface for interfacing with interactive voice response (IVR) scripts carried out by the call center and generating display requests based on the IVR scripts. |
申请公布号 |
US8340255(B2) |
申请公布日期 |
2012.12.25 |
申请号 |
US20100831740 |
申请日期 |
2010.07.07 |
申请人 |
ROTSZTEIN DORON;FARAN RAN;CALLVU, LTD. |
发明人 |
ROTSZTEIN DORON;FARAN RAN |
分类号 |
H04M11/00 |
主分类号 |
H04M11/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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