INTERACTIVE VOICE RESPONSE SERVER FOR PROVIDING GUIDANCE SERVICE SYSTEM OF WIRELESS INTERNER AND THE DRIVING METHOD

摘要

PURPOSE: A voice response service for providing wireless internet guide services and operating method thereof are provided to reduce customer complaints by guiding service delay states to users through a voice. CONSTITUTION: An access inducing unit(210) induce a terminal device to access content based a data call in response to a wireless internet guide service request based on the voice call access of the terminal device. A call control unit(220) confirms the content access of the terminal device according to content access inducement The call control unit controls the call access state of the terminal device corresponding to the content access of the terminal device. The call control unit confirms the content access of the terminal device based on the content access notification corresponding to a content access state of the terminal device. [Reference numerals] (210) Access inducing unit; (220) Call control unit