发明名称 System and method for capturing, sharing, annotating, archiving, and reviewing phone calls with related computer video in a computer document format
摘要 The present invention relates to a system and method for capturing, sharing, annotating, archiving, and reviewing phone calls and related computer video output in a computer document format. The system creates a portable, transferable computer file recording of a phone call & computer video (phone voice recording, or PVD) that contains attached data to help identify, sort, and archive the file while maintaining the integrity of the file. Another aspect of the invention includes a method of using the system comprising initiating a phone call between two parties; beginning a recording of the call and initiating a PVD for the recording; and terminating the call and creating the PVD for the call. Another aspect of the invention includes a method of accessing a PVD by a user, reviewing and/or modifying the PVD, capturing the modified PVD, and sharing the PVD with another user.
申请公布号 US8335299(B1) 申请公布日期 2012.12.18
申请号 US20080185690 申请日期 2008.08.04
申请人 CRANDALL JUSTIN;LINDBERG TODD;WELCH SKIP;COMPUTER TELEPHONY SOLUTIONS, INC. 发明人 CRANDALL JUSTIN;LINDBERG TODD;WELCH SKIP
分类号 H04M3/42;G06F17/00;G10L19/00;H04B5/00 主分类号 H04M3/42
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