Connecting to experts in a discussion board

摘要

One embodiment of the invention relates to a method for processing a post to a discussion board comprising placing the post on the discussion board; performing an entitlement check to determine whether access to an expert should be provided to the user, wherein the entitlement check is associated with at least one of a characteristic of the user and a characteristic of the post; and based on the entitlement check providing access to the expert in the form of a control.