Systems and methods for organic knowledge base runbook automation

摘要

The present invention is directed towards systems and methods for automating runbook documentation. The method according to one embodiment of the present invention comprises receiving a network event and determining whether the event is a known or unknown event. The method comprises executing a policy associated with the event if the event is known event. The method comprises passing the event to the operator for review against a database of existing runbooks if the event is an unknown event. The method comprises executing an existing policy if the operator identifies a runbook for the runbook event. The method comprises requesting a new policy for the event if the operator does not identify an existing runbook for the event.