发明名称 |
INTERACTIVE SERVICE MANAGEMENT |
摘要 |
In one implementation, an interactive service management system includes a performance profile module and a performance evaluation module. The performance profile modules defines a performance measure of an interactive service based on a quality assessment associated with the interactive service. The performance evaluation module compares the performance measure with performance target associated with the interactive service, and modifies the performance target associated with the interactive service based on the comparison of the performance measure and the performance target.
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申请公布号 |
US2012297385(A1) |
申请公布日期 |
2012.11.22 |
申请号 |
US201113110539 |
申请日期 |
2011.05.18 |
申请人 |
ARLITT MARTIN;MARWAH MANISH;BASH CULLEN E.;GMACH DANIEL JURGEN;SHAH AMIP J.;CHRISTIAN THOMAS W.;CHEN YUAN;PATEL CHANDRAKANT |
发明人 |
ARLITT MARTIN;MARWAH MANISH;BASH CULLEN E.;GMACH DANIEL JURGEN;SHAH AMIP J.;CHRISTIAN THOMAS W.;CHEN YUAN;PATEL CHANDRAKANT |
分类号 |
G06F9/46 |
主分类号 |
G06F9/46 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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