| 摘要 |
In an aspect, in general, a method for computer assisted speaker authentication in a voice communication session includes establishing a voice communication session between a first speaker and an agent, accepting a first voice signal from the first speaker, determining a voice characteristic measure of the first voice signal, including characterizing a similarity of the first voice signal to each of one or more stored characterizations of voice signals previously acquired from one or more known speakers, and providing an interface to the agent during the voice communication session between the agent and the first speaker, including presenting an indicator based on the determined voice characteristic measure to the agent.
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