| 摘要 |
PURPOSE: A consulting service providing method is provided to match the client to an expert who has an expertise in a corresponding consulting field when heterogeneous consulting work is received from the client, thereby providing an integrated consulting service. CONSTITUTION: A consulting service which has a set consulting category is requested from a customer terminal or a client terminal(501). Contents of the requested consulting service are posted(503). A desired performance request is received from an expert terminal which desires to perform the requested consulting service(506). An expert of a category corresponding to the requested consulting service is searched from an expert database. [Reference numerals] (500) Requesting the consulting service; (501) Setting the consulting category, requesting for the consulting service; (502) Making the consultation contract; (503) Posting the consulting service contents; (504) Searching the consulting category expert; (505) Informing the consulting service content; (506) Requesting performance wish; (506') Informing the consulting performance prediction expenses; (507) Selecting the consulting performance expert among performance wish experts; (508,508') Informing the consulting performance expert information; (509,509') Agreeing the consulting performance expert; (510) Determining the consulting performance expert; (AA) Customer; (BB) Client; (CC) IBC system; (DD) Expert DB; (EE) Product DB; (FF) Performance wish expert; (GG) Searched expert |
