发明名称 |
METHOD AND APPARATUS FOR ENHANCING CUSTOMER SERVICE EXPERIENCE |
摘要 |
A technique is taught that improves how an organization engages with customers. In an embodiment, keywords are discovered to optimize for, and to integrate with, advertising systems to advertise a company website. A set of advertisements is created that improve the click-through rate from users. A optimized landing page experience is created to provide a best user experience to drive issue resolution and sales. |
申请公布号 |
WO2012149052(A1) |
申请公布日期 |
2012.11.01 |
申请号 |
WO2012US35045 |
申请日期 |
2012.04.25 |
申请人 |
24/7 CUSTOMER, INC.;KUMAR, GANGADHARAN;VIJAYARAGHAVAN, RAVI |
发明人 |
KUMAR, GANGADHARAN;VIJAYARAGHAVAN, RAVI |
分类号 |
G06F7/00 |
主分类号 |
G06F7/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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