摘要 |
<p>An approach is provided for presenting a communication history. The communication widget collects context information on one or more communication sessions between a first party and a second party from a plurality of applications, services, devices, or a combination thereof. Then, the communication widget aggregates the context information into a communication history. Next, the communication widget identifies one or more communication parameters in the context information, wherein the communication parameters relate to performing the communication sessions. Next, the communication widget determines a frequency or a success rate of each of the identified communication parameters in the communication history.</p> |