| 摘要 |
A computer-implemented interactive collaboration system and methods allowing for guided sales support, provisioning, installation, and troubleshooting of internet enabled video surveillance monitoring systems. In an illustrative implementation, a computing environment comprises a video surveillance system provisioning and sales support engine (VSSPSE) having at least one instruction generating and communicating to one or more cooperating resellers of one or more internet-enabled video surveillance monitoring systems data representative of sales support, provisioning, installation, and/or troubleshooting for specified and/or installed one or more internet-enabled video surveillance monitoring systems. In an illustrative operation, a reseller can interact with the VSSPSE to provide data representative of an installation site. Responsive to the received data, the VSSPSE can generate and communicate data to the reseller to assist the reseller in selecting the appropriate equipment for and/or provision/troubleshoot existing equipment for a selected installation site as part of the reseller's sales/support functions with their customers.
|
