A DECISION-SUPPORT APPLICATION AND SYSTEM FOR PROBLEM SOLVING USING A QUESTION-ANSWERING SYSTEM

摘要

A decision- support system for problem solving comprises software modules embodied on a computer readable medium, and the software modules comprise an input/output module and a question-answering module. The method receives problem case information using the input/output module, generates a query based on the problem case information, and generates a plurality of answers for the query using the question-answering module. The method also calculates numerical values for multiple evidence dimensions from evidence sources for each of the answers using the question-answering module and calculates a corresponding confidence value for each of the answers based on the numerical value of each evidence dimension using the question-answering module. Further, the method outputs the answers, the corresponding confidence values, and the numerical values of each evidence dimension for one or more selected answers using the input/output module.