发明名称 |
Ranking expert responses and finding experts based on rank |
摘要 |
In a computerized social network, expert and user chat sessions are stored and rated probabilistically. Later user requests for information are met with an expert ranking, based on a balance of similarities between expert profile and questions; similarity between expert profile and prior chat sessions, and dynamically updated chat session ratings. New sessions can be rated automatically with reference to keywords distilled from past sessions responsive to user ratings—and based on session length. |
申请公布号 |
US8266098(B2) |
申请公布日期 |
2012.09.11 |
申请号 |
US20090621285 |
申请日期 |
2009.11.18 |
申请人 |
HU JIANYING;LAI JENNIFER;MOJSILOVIC ALEKSANDRA;SINDHWANI VIKAS;SINGLEY KEVIN;INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
HU JIANYING;LAI JENNIFER;MOJSILOVIC ALEKSANDRA;SINDHWANI VIKAS;SINGLEY KEVIN |
分类号 |
G06F17/30 |
主分类号 |
G06F17/30 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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