发明名称 CAPACITY PLANNING FOR USER WAIT TIME
摘要 Systems and methods are disclosed for determining when installation of additional self-service financial transaction devices (SSFTDs) may be desired at a site to improve end-to-end user experience. The system may collect and store transaction-level data, session-level data, user wait time data, and/or other data, and use an enhanced SSFTD user wait time model to identify recommendations and other statistical outputs. The SSFTD may include hardware and software to assist in measuring and collecting various useful readings.
申请公布号 US2012226524(A1) 申请公布日期 2012.09.06
申请号 US201113038321 申请日期 2011.03.01
申请人 CORBETT ALLISON MENSING;MALLYA SUDHAKAR;ROSS ASHLEY BREE;TULLOS KRIS DEION;YU CHANG;BANK OF AMERICA CORPORATION 发明人 CORBETT ALLISON MENSING;MALLYA SUDHAKAR;ROSS ASHLEY BREE;TULLOS KRIS DEION;YU CHANG
分类号 G06Q40/00;G06Q10/00 主分类号 G06Q40/00
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