摘要 |
A monitoring device including: a receiving unit configured to receive a malfunction notice of a data processing device, the data processing device being connected to the monitoring device which monitors running condition through a network; a malfunction device identification unit configured to identify a data processing device that is malfunctioning based on the received malfunction notice; a data obtaining unit configured to obtain running data and device data of the data processing device that is malfunctioning and an another data processing device; and a malfunction cause identification unit configured to identify a cause of the malfunction, based on the obtained running data and the obtained device data. |