| 摘要 |
A method and system comprising an issue report module to receive a data problem report indicative of the occurrence of a data problem during the performance of a process. The data problem report includes at least one descriptor to identify a problematic data item and may include at least one activity descriptor to identify a particular process activity during which the data problem was encountered. A root cause analysis engine performs automated root cause analysis based on the at least one descriptor of the problematic data item, to identify at least one potential cause of the data problem. The system may include at least one memory having stored thereon data dependency information which comprises, with respect to each of a plurality of entity attributes, information regarding process elements and/or process activities which contribute to the provisioning of data items which are instances of the respective entity attribute, automated root cause analysis being based on the data dependency information. The system may include a data issue repository comprising information regarding earlier data problem reports and respective results of root cause analyses.
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