发明名称 AUGMENTING SALES AND SUPPORT INTERACTIONS USING DIRECTED IMAGE OR VIDEO CAPTURE
摘要 Systems and methods provide product information based on image data received from a communications device such as a cell phone. The image data may be used to identify particular configuration for a product, and may be used to determine if queries regarding the product are to be handled in-person by a support agent or if an automated response can be provided.
申请公布号 US2012215767(A1) 申请公布日期 2012.08.23
申请号 US201113032194 申请日期 2011.02.22
申请人 MYER MIKE;OLSON LAEF 发明人 MYER MIKE;OLSON LAEF
分类号 G06F17/30 主分类号 G06F17/30
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