<p>A system and method of directing queries to human assistants who may be users of an information search system is described. An area of interest of a user is identified based on queries and/or other activities of the user. When a request is received analysis of available human assistants is performed to determine a suitable human assistant to aid in production of a response includes directing a task to a user associated with the type of request received.</p>
申请公布号
WO2012099840(A1)
申请公布日期
2012.07.26
申请号
WO2012US21487
申请日期
2012.01.17
申请人
CHACHA SEARCH, INC.;JONES, SCOTT A.;JOCKISCH, JEFFREY;FRIEND, ESTHER M.;O'DONNELL, EUGENE M.
发明人
JONES, SCOTT A.;JOCKISCH, JEFFREY;FRIEND, ESTHER M.;O'DONNELL, EUGENE M.