Methods, systems, and computer program product for implementing expert assessment of a product

摘要

Disclosed are method(s), system(s), and computer program product(s) for implementing expert assessment of a product. Some embodiments are directed at improved methods, systems, and computer program product for implementing expert assessment of product fixes/patches or upgrade. In some embodiments, the method or the system identifies or receives information regarding a client system on which the product runs and a reasoning rule for the expert assessment; analyzes the received or identified information based upon the reasoning rule; and determines the expert assessment based on the result of the act of analyzing the information. In some embodiments, the method or the system further comprises optimizing the expert assessment based on other information; determining whether the determination of the expert assessment is deterministic; and determining whether or not there exists a conflict in the expert assessment.