| 摘要 |
<p>The method involves analyzing situation of sector of a company and a working group by a consultant, and identifying psychological attitudes or behaviors of workers i.e. salesmen, for improving own work of the workers by the consultant. The attitudes or behaviors of the workers are ordered by the consultant according to a model that is designed based on macro categories. The workers are evaluated by comparing the attitudes and behaviors. The workers are allowed to identify attitude or behavior to be improved by defining a way and time to improve the attitude or the behavior. The behaviors are technical behaviors, organizational behaviors or operational behaviors.</p> |
