发明名称 |
Voice portal to voice portal VoIP transfer |
摘要 |
A method includes receiving at a voice portal a telephone call from a caller and acquiring from the caller a billing telephone number. The method also includes determining, based on the billing telephone number, that the telephone call should be transferred to a specific call center; identifying an exchange number for the specific call center; assembling a refer message based on the billing telephone number and the exchange number of the specific call center; and sending the refer message to a network device. |
申请公布号 |
US8200189(B2) |
申请公布日期 |
2012.06.12 |
申请号 |
US20080142237 |
申请日期 |
2008.06.19 |
申请人 |
DESAI PRASHANT;VASQUEZ JUAN;HEGDE MAYURESH MOHAN;POI PARIND;VERIZON PATENT AND LICENSING INC. |
发明人 |
DESAI PRASHANT;VASQUEZ JUAN;HEGDE MAYURESH MOHAN;POI PARIND |
分类号 |
H04M11/00 |
主分类号 |
H04M11/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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