摘要 |
A management application to synchronize e-mails sent or received from one application with e-mail logs of another application. If the groupware application receives an e-mail from a business partner, the e-mail may be stored in communication records maintained by the CRM application. Similarly, if an operator composed and sends an e-mail via the CRM application, the e-mail may be copied to the e-mail records of the groupware application. In managing this synchronization, it is sufficient for the management application to copy an e-mail from one application to the other. No further oversight is required. |