ANALYSIS OF IT RESOURCE PERFORMANCE TO BUSINESS ORGANIZATION

摘要

A system, method and computer program product for determining at least one association between at least one business process and at least one network entity. The system maps at least one user to the business process. The system maps the user to at least one network end-point. The system maps the network end-point to at least one application. The system maps the network entity to the application. The system identifies the association among the business process, the user, the network end-point, the application and the network entity based on one or more of the mappings.