Predictive failure reporting system, predictive failure reporting method, and method for maintaining image forming apparatus

摘要

A determining unit determines whether the printer is in the predictive failure state based on the internal information of the printer acquired by the information acquiring unit. A failure risk computing unit performs a failure risk determination process for determining the size of failure risk of the printer when the printer is in the predictive failure state. The determination result is reported to a maintenance person or a user. In this way, the maintenance person or the user who receives the report can definitely grasp a degree of urgency of maintenance at that point.