Systems and methods for monitoring speech data labelers

摘要

Systems and methods herein use an annotation guide to label utterances and speech data with a call type. A system practicing the method embodiment monitors labelers of speech data by presenting via a processor a test utterance to a labeler, receiving input from the labeler that selects a particular call type from a list of call types and determining via the processor if the labeler labeled the test utterance correctly. Based on the determining step, the system revises the annotation guide, retrains the labeler, and/or alters the test utterance.