摘要 |
<P>PROBLEM TO BE SOLVED: To provide a communication device, a communication method, and a program capable of distributing an incoming call to an operator terminal in a communicable state. <P>SOLUTION: A communication device is provided that includes an authentication part that authenticates an operator using an operator communication device based on biological information on the operator using the operator communication device that is received from each of a plurality of operator communication devices, to output authentication information, a selection part that selects a first operator communication device used by a first operator authenticated based on the authentication information among the plurality of operator communication devices, and a communication control part that controls the communication between the first operator communication device and a first communication device. <P>COPYRIGHT: (C)2012,JPO&INPIT |