发明名称 A CUSTOMER LOYALTY SYSTEM IN RETAIL CHAINS AND RESTAURANTS USING WEB SERVERS, MOBILE COMMUNICATION DEVICES, AND POINT-OF-SALE TERMINALS
摘要 A customer loyalty system assists to build and keep a customer base. The system gathers feedback from customers and enables tracking of goods and services. The customer loyalty system rids a customer of multiple loyalty cards by replacing them with one account. A customer account is associated with, for example, a customer cell phone number. A short¬ lived promotional code enables the customer to pay through a virtual wallet and to receive bonus points or rewards. A point of sale (POS) system generates a bill with a short-lived active promotional or activation code. The code identifies the currently ordered or selected goods or services at a particular establishment. The code expires after a few minutes or other relatively short time. Through, for example, a mobile Internet-enabled device, a customer redeems the short-lived code. Redemption may be done in a variety of ways, and may be done before or after payment, but before code expiration.
申请公布号 WO2012025824(A2) 申请公布日期 2012.03.01
申请号 WO2011IB02046 申请日期 2011.06.15
申请人 YANG, DAVID;NALSKY, MAX 发明人 YANG, DAVID;NALSKY, MAX
分类号 G06Q20/00 主分类号 G06Q20/00
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