System and Method for Account Reconciliation

摘要

A travel management system is configured to facilitate the resolution of issues related to transaction posted to a transaction account. The travel management system provides a communication portal that allows a transaction account owner to communicate efficiently with a transaction account provider and a travel service provider or other merchant to quickly resolve issue related to particular transactions. The system allows payment deadlines for transactions with associated issues to be suspended while the issues are resolved. Moreover, the system allows user and transaction account providers to evaluate the issue resolution performance of travel service providers and other merchants.