ASSIGNING CASES TO CASE EVALUATORS BASED ON DYNAMIC EVALUATOR PROFILES

摘要

A method includes assigning, via a processor, cases to be evaluated by one or more case evaluators based on corresponding case profiles for the cases and a plurality of dynamic evaluator profiles for the one or more evaluators, wherein a dynamic evaluator profile for an evaluator includes information mined from a current set of case evaluation reports produced by the evaluator. A system includes a case profile repository (120) that stores case profiles for cases to be evaluated, a dynamic evaluator profile repository (112) that stores dynamic evaluator profiles for evaluators available to evaluate the cases, and a processor (102) that generates a signal indicative of an assignment of the cases to the evaluators based on the case profiles and the dynamic evaluator profiles.