发明名称 CUSTOMER SERVICE REQUEST EVALUATOR
摘要 Apparatuses, methods, and systems for processing a customer support request for a game are provided. One method includes an operation for receiving a customer support request associated with a user. The customer support request is evaluated utilizing one or more service requests rules, where the service requests rules include a social gaming activity of the user and a behavior of the user while playing the game. Additionally, the method includes an operation for processing or denying the customer support request based on the evaluation of the customer support request.
申请公布号 US2012030123(A1) 申请公布日期 2012.02.02
申请号 US201113244691 申请日期 2011.09.26
申请人 OCKO MATHEW;ZYNGA INC. 发明人 OCKO MATHEW
分类号 G06Q10/00 主分类号 G06Q10/00
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