| 摘要 |
<p>Time tracking technology, in which a time tracking tool tracks time spent in completing one or more tasks. The time tracking tool may perform operations related to tracking time based on activity of a computer operating the time tracking tool relative to status of the time tracking tool. In addition, the time tracking tool may track a continuous time an issue has been in need of resolution, track a working time that indicates an amount of time spent working on resolving the issue, and provide alerts based on application of one or more alert trigger rules to the tracked continuous time and the tracked working time. Further, the time tracking tool may provide reports that include category and sub-category information for tracked timing data.</p> |
