摘要 |
A message management system and method is described. A message control unit includes a dispatch rule, a role table, and a dispatch engine. The dispatch rule defines system identification, message type, and corresponding client identification and mail role. The role table defines client identification, mail role, and corresponding message recipient. The dispatch engine receives a plurality of messages from a plurality of systems, and transmits the messages to corresponding recipients according to the dispatch rule, the role table, and content. |