发明名称 |
System and method for automated end-user support |
摘要 |
A system and method for displaying content in a browser window associated with an end-user is described. In one implementation, data that includes links is received from a content provider, each of the links is identified and encoded, and the received data along with the links are displayed in the end-user's browser window. |
申请公布号 |
US8096809(B2) |
申请公布日期 |
2012.01.17 |
申请号 |
US20010944676 |
申请日期 |
2001.08.31 |
申请人 |
BURGIN DANIEL KEELE;GOSLING SCOTT MOORE;YOUNG DAVID L.;WATLER WILLIAM RANDY;CONVERGYS CMG UTAH, INC. |
发明人 |
BURGIN DANIEL KEELE;GOSLING SCOTT MOORE;YOUNG DAVID L.;WATLER WILLIAM RANDY |
分类号 |
G09B11/00;G06F17/30;G09B19/00 |
主分类号 |
G09B11/00 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|