发明名称 Method and system for vehicle service appointments based on diagnostic trouble codes
摘要 Methods and systems are provided for the analysis of one or more diagnostic trouble codes (DTCs), and for the scheduling of vehicle service appointments based at least in part on the DTC analysis. The method involves analyzing the received DTCs to determine an underlying problem. Once the underlying problem is determined, the parts and estimated repair time needed to repair the problem is determined. In one approach, the selection of the proposed slot for the service appointment involves coordinating numerous factors, such as the availability of needed parts, the user's scheduling preferences, and the availability of slots in the dealer's service schedule.
申请公布号 US8099308(B2) 申请公布日期 2012.01.17
申请号 US20070866372 申请日期 2007.10.02
申请人 UYEKI ROBERT;HONDA MOTOR CO., LTD. 发明人 UYEKI ROBERT
分类号 G06Q99/00;H04H20/71 主分类号 G06Q99/00
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