发明名称 BEHAVIORAL-BASED CUSTOMER SEGMENTATION APPLICATION
摘要 Embodiments of the invention relate to systems, methods, and computer program products for comprehensive and holistic behavior-based customer segmentation and customer profiling based on the segmentation. In specific embodiments of the invention, the segmentation includes internal credit behavior segmentation and external credit segmentation. In other embodiments, the segmentation includes internal credit behavior segmentation and external credit segmentation, and spend preference segmentation. In still further embodiments any combination of behavior algorithms may be implemented to segment the customer base and determine a related customer profile. The application additionally provides for new behavior algorithms to be added as needed in the future and the ability to interface with existing/legacy segmentation applications.
申请公布号 US2012005053(A1) 申请公布日期 2012.01.05
申请号 US20100827567 申请日期 2010.06.30
申请人 BURGESS ADAM;ARMSTRONG FRED;BRADBURY CARLY;CAPPIO MATTHEW;CLARK AMY L.;CONLY KRISTEN;RUAN NENPING;SMITH TOM;ZEIBERT JOSEPH;BANK OF AMERICA CORPORATION 发明人 BURGESS ADAM;ARMSTRONG FRED;BRADBURY CARLY;CAPPIO MATTHEW;CLARK AMY L.;CONLY KRISTEN;RUAN NENPING;SMITH TOM;ZEIBERT JOSEPH
分类号 G06Q40/00;G06Q99/00 主分类号 G06Q40/00
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