摘要 |
Search engines rely on complex algorithms to search for what is available on the internet. When a query is input, the engine will find matches to the user's search terms and return those matches in ever-expanding circles of relevance. When searches do not return a “true” result that meets the user's needs, the lack of information is ignored. A method for mining unfulfilled searches from search result data and indexing these unfulfilled results in a methodical, way, and a system for such, are disclosed herein. Also disclosed is a method for associating and grouping those unfulfilled searches to specific categories. This results in a database of what is being searched for and not being found. This database can be used for a variety of purposes including, but not limited to, identifying news areas, new product initiation and prioritization, enhanced customer support, and lead generation. |