METHOD AND SYSTRM FOR PROVIDING SHORT-MESSAGE VALUE-ADDED SERVICE FOR COMMON SUBSCRIBER NUMBER

摘要

Provided are a method, a system and a virtual customer-service service server for providing short-message value-added services for a common subscriber number in the present invention, wherein, said method for providing the short-message value-added service for the common subscriber number includes the following steps: setting up the short-message value-added service of the virtual customer service for the common subscriber number (S101); and after Short Message Service Center (SMSC) receives a short-message sent to said common subscriber number, sending said short-message to the virtual customer-service service server and processing the short-message value-added service by said virtual customer-service service server (S102). By substituting the common subscriber number for the Service Provider (SP) number, the present invention realizes the function of a virtual customer-service platform for a service provider through a value-added service platform, reduces the operating cost of the service provider, provides better service development for the service provider, and further solves the problem that the service provider can not provide SP service due to the scale limit.