发明名称 Application unit monitoring and reporting system and method with usage data logged into a map structure
摘要 A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data is stored in a map mapping key data to value data. The logged data can then be communicated by the sending unit by Internet mail to a designated location.
申请公布号 US8055752(B1) 申请公布日期 2011.11.08
申请号 US19990440645 申请日期 1999.11.16
申请人 RICOH COMPANY, LTD. 发明人 FONG AVERY;MOTOYAMA TETSURO
分类号 G06F15/173 主分类号 G06F15/173
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