| 摘要 |
A system and method for monitoring telephone activity and conversation content in a correctional facility comprises providing a communicative connection between a caller and a recipient, alerting at least one of the caller and the recipient that the communications may be recorded, delivering the conversation between the caller and the recipient over the communicative connection and storing the conversation into a call record memory. After the communicative connection has been terminated, speech recognition software is executed to identify a plurality of conversation words within the call record memory. By comparing the conversation words with a database of trigger words, a determination can be made as to whether the conversation is of interest to the correctional facility. Based on that comparison step, a detection response is executed.
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