摘要 |
The invention relates to a method for tracking processes and/or services, which concern at least one object, wherein a reading device detects data or attributes of a data carrier associated with the object or the container of the object, wherein the data describe the object, comprising the following steps: a) identifying the object by detecting the data of the data carrier by means of the reading device and b) detecting a process or a service and/or the data of the object obtained thereby, is further developed in that between the steps a) and b) a selection of processes and/or services from a plurality is made according to the detected data, and the selection is offered to an operating person to be carried out. The invention further relates to a computer program product for setting up a computer system with regard to programming and a changing station for carrying out the method. |