发明名称 SYSTEM AND METHOD FOR PROVIDING JUST-IN-TIME RESOURCES BASED ON CONTEXT
摘要 Disclosed herein are systems, methods, and non-transitory computer-readable storage media for providing just-in-time resources based on context. A system configured to practice the method identifies a communication event associated with a user and a current context associated with the communication event and the user, and identifies a stored context that corresponds to the current context, wherein the stored context includes at least one resource. The system then retrieves the at least one resource and presents the at least one resource to the user. In another method for storing a current context, the system identifies a current communication context, identifies resources associated with the current communication context, indexes the current communication content and resources to enable searchability, and stores, as a stored context in a database, the current communication context and the resources associated with the current communication context.
申请公布号 US2011231773(A1) 申请公布日期 2011.09.22
申请号 US20100896666 申请日期 2010.10.01
申请人 AVAYA INC. 发明人 DHARA KRISHNA KISHORE;KRISHNASWAMY VENKATESH;SHIM EUNSOO;WU XIAOTAO
分类号 G06F15/16;G06F3/01;G06F17/30 主分类号 G06F15/16
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