SYSTEM AND METHOD FOR OVER THE AIR (OTA) WIRELESS DEVICE AND NETWORK MANAGEMENT

摘要

A system and method for wireless device management in a telecommunications network that includes a wireless device and a server. An agent executing on a wireless identity module that is operatively connected to the wireless device communicates with a service manager executing on the server. The information communicated by the agent may include the identity of the wireless device, the network identity of the wireless identity module, the physical location of the wireless device in the telecommunications network, the signal strength and bit error rate of the primary communication channel used by the wireless device, and a list of features supported by the wireless device. The service manager may then monitor the wireless device, and may proactively query the wireless device via the agent to ascertain the status of the wireless device and the quality of service provided to the wireless device by the telecommunications network.