Servicing of information requests in a voice user interface

摘要

A VoiceXML Dialog Engine (“VDE”) is employed to handle requests via a brokered session from a media communications server. The VDE interfaces with one or more information providers, such as a script server or an audio server, in order to service the requests received via the brokered session. The VDE can provide a response to the requests to the media communications server based on information retrieved from the information providers.