Electronic malfunction diagnostic apparatus and method

摘要

A method for automatically diagnosing malfunction in device is provided. The method includes: acquiring a sort identification code from a hardware code of the malfunctioning device connected to the diagnostic apparatus; determining the access address of the diagnostic program on the server according to the determined sort identification code in a diagnostic program access address table; accessing the diagnostic program from the server according to the determined access address of the diagnostic program; applying the diagnostic program to the malfunctioning device to generate a diagnosis; and generating a diagnostic report of the generated diagnosis.