发明名称 Customized provision of automated menu options
摘要 A system for utilization in connection with an automated telephone attendant comprises a recognizer component that determines information associated with a caller, such as identity of the caller, that is connected with the automated telephone attendant. An organization component dynamically determines which menu options to provide to the caller and an order of the menu options based at least in part upon the determined information associated with caller.
申请公布号 US7983401(B1) 申请公布日期 2011.07.19
申请号 US20060464523 申请日期 2006.08.15
申请人 AT&T MOBILITY II LLC 发明人 KRINSKY JEFFREY A.
分类号 H04M1/64;H04W4/00 主分类号 H04M1/64
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