METHOD AND SYSTEM FOR GIVING SERVICE REQUESTS TO A CONVEYANCE SYSTEM

摘要

The present invention discloses a solution for giving service requests to the conveyance system (10) of a building. The conveyance system comprises at least one user interface (11), comprising at least one service request pushbutton (21) for giving service request to the conveyance system. An identifier device (17) is given into the possession of a passenger (16), in which identifier device data is recorded for determining the service profile of the identifier device. The data contained in the identifier device is read when a passenger presses or touches a service request pushbutton of the user interface. On the basis of the data read from the identifier device the service profile of the identifier device is determined. On the basis of the service profile a service request connected to the service request pushbutton is activated.