发明名称 Warranty management system and method
摘要 A warranty management data processing system, method, and computer program are provided for determining relationships of data associated with warranty claims. Warranty data for a plurality of products is received and stored, and warranty service providers file repair/replace warranty claims against the warranties for the corresponding products. The repair/replace warranty claims are processed and repair/replace claims data is generated. The stored warranty data and the repair/replace claims data are analyzed, and a graphical representation of a distribution of the repair/replace claims data for one of the warranty service providers is generated.
申请公布号 US7970711(B2) 申请公布日期 2011.06.28
申请号 US20070748287 申请日期 2007.05.14
申请人 ACCENTURE GLOBAL SERVICES GMBH 发明人 TOEYRYLAE ILKKA;CUNHA EDUARDO ALVES DA
分类号 G06Q10/00 主分类号 G06Q10/00
代理机构 代理人
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