摘要 |
Systems, methods and computer-readable storage media or provided for reconciling an input configuration item (“CI”) with one or more existing CIs, each CI representing an entity on a computer network. An existing CI may be identified as a potential equivalent to the input CI where a first attribute of the existing CI has a value that matches a value of a first attribute of the input CI. The existing CI may be eliminated as a potential equivalent, however, where a comparison of a value of a second attribute of the existing CI with a value of a second attribute of the input CI indicates a mismatch.
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