摘要 |
A system includes one or more computer processors that are configured to receive data relating to a composition of a target group, receive logged communications of the target group, extract textual information from the logged communications, analyze the textual information using statistical and linguistic sentiment analysis techniques, identify an individual or sub-group from the target group as a function of the analysis of the textual information, and display on a user interface or transmit to another processor the identified individual or sub-group of the target group and to display on the user interface or transmit to another processor a sentiment assessment of the identified individual or sub-group as a function of the statistical and linguistic sentiment analysis.
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